FAQ
Everything you ask most often, in one place. Did not find your answer? Write to us, we reply by the end of the day at the latest.
Your stay, pets and privacy
How much do the hot tub and sauna cost?
150 zł a day each, added only for the days you actually want them. You are not paying for them on a day you do not use them. On a day you do have them, there is no time limit and no slot to book.
Is breakfast included?
No. Breakfast and dinner are charged separately, 60 PLN per person per day each, ordered in advance.
Can I bring a dog or a cat?
Yes, always free of charge. Dogs and cats are both welcome here at no extra fee, with a free welcome kit waiting for your pet on arrival.
Can I come for just one night?
Yes, from Sunday to Thursday. One night is sometimes all it takes to catch your breath. At weekends (Friday to Sunday) the minimum is two nights.
With 2 cabins on site, how private is it really?
Domek Marzeń and Domek Na Uboczu are 250 metres apart, separated by a wooden panel fence. Guests in one cabin never see or hear guests in the other. These are two fully separate stays.
Is there internet good enough to actually work with?
Yes, we run Starlink. Satellite internet that handles video calls and sending large files, even where there is no fibre. Many guests stay a full week for a workation.
How does the deposit and payment work?
You pay a 25% deposit online via PayNow when booking, and the rest is settled on site.
Pricing and payments
How much is one night?
500 PLN from Sunday to Thursday and 600 PLN at the weekend (Friday to Sunday), both for 2 people. A 3rd and 4th guest are 50 PLN per person per night.
How much are the hot tub and sauna?
150 PLN per day each. You only pay for the days you actually use them.
Is cleaning added to the price?
Yes, 150 PLN per booking, once for the whole stay. It is not multiplied by the number of nights: one night and a whole week cost the same on this line. The calculator on this page already has it in the total, so you see what you will pay straight away. On stays longer than 3 nights we clean again partway through on request, at no extra charge, and change the towels and bathrobes.
What do I get with no surcharge?
Bikes, SUP boards, the projector for outdoor cinema, board games, bathrobes, and your dog and cat. Plus a welcome set waiting in the cabin.
Can I book a weekend for just one night?
No, a weekend (Friday to Sunday) is always a minimum of 2 nights. For a single night, come between Sunday and Thursday.
Is it cheaper to book through Booking or Airbnb?
No. There the same night costs more because of the platform commission. The lowest price is always on ranczorogowo.pl.
What if I need to cancel?
Up to 7 days before arrival you cancel free of charge and get a 100% refund of the deposit. For special dates, meaning long weekends, New Year, Christmas and Easter, that threshold is 14 days before arrival. If your dates have simply shifted, write to us: with two cabins there is usually another slot.
How does the deposit work?
You pay a 25% deposit online via PayNow, and settle the rest on site.
Food
Is breakfast included in the stay?
No, it's charged separately, 60 PLN per person per night, ordered in advance.
Can I order dinner without breakfast?
Yes, both meals are ordered independently of each other.
Can you accommodate diets and allergies?
Yes, tell us about your needs when booking and we'll adjust the menu.
The area and getting here
How far is the nearest lake?
10 minutes by car to Lake Huta.
Is there anything for kids nearby?
Yes, the Bajkowy Zwierzogród mini zoo nearby is a good family day-trip option.
Can I actually work remotely here?
Yes, we run Starlink. Satellite internet that handles video calls and sending large files.
Events and groups
Can I book just one cabin for a party?
No, events (hen and stag parties, birthdays, celebrations) always require booking the whole property, both cabins at once.
Can an event be just one night?
No, like any weekend, the minimum is 2 nights.
How many people fit under the shelter?
About 20 people.
How does the booking guarantee work?
We ask for a card on file as a guarantee, and agree payment details individually on inquiry.
Vouchers
How long is the voucher valid?
Standard validity is 12 months from purchase. The exact expiry date is on your purchase confirmation.
Can I choose any amount?
Yes, besides the preset tiers you can gift any amount.
Can the voucher be shipped to a parcel locker?
Yes, we'll ship a personalized physical voucher to your chosen InPost locker or an address, so there's nothing for you to prepare yourself.
Is the payment secure?
Yes, payment is handled through a secure external payment gateway.