Privacy policy

How we process personal data of guests and people contacting Ranczo Rogowo.

Last updated: 4 July 2025

Data controller

The data controller is Ranczo Rogowo Sp. z o.o., Rogowo 67/13, 87-515 Rogowo, Poland, KRS 0001209264, NIP 8921494194. Contact: kontakt@ranczorogowo.pl, tel. +48 507 440 718.

What data we collect

Name, email address and phone number, submitted via the contact and booking forms.

Booking details and payment data passed through payment operators (PayNow/Przelewy24).

IP address, browser and device information, collected automatically so the site works correctly.

Purposes and legal basis

Fulfilling your booking, Art. 6(1)(b) GDPR (contract performance).

Contacting you about your booking or enquiry, Art. 6(1)(f) GDPR (our legitimate interest).

Marketing activities (e.g. newsletter), only with your consent, Art. 6(1)(a) GDPR.

Tax and record-keeping obligations, Art. 6(1)(c) and (f) GDPR.

Data retention

Booking-related data is kept for 6 years in line with tax law.

Marketing data is kept until you withdraw consent.

Analytics data is kept for up to 24 months.

Your rights

You have the right to access, correct, delete, restrict the processing of, and port your data, to object to processing, and to withdraw consent at any time.

You also have the right to lodge a complaint with the Polish data protection authority (UODO).

Who we share data with

Payment operators (PayPro, mElements), our booking system provider (HotRes), analytics and marketing tools (Google LLC, Meta Platforms Ireland Ltd.), only if and when active on our site, and our hosting and accounting providers.

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